Frequently Asked Questions

About Our Destinations

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed pretium nisi eget metus condimentum, non vehicula nibh sodales. Proin venenatis enim et diam mollis, in interdum dolor consequat. In ut lacinia lorem. Etiam at dolor molestie, convallis arcu sit amet, laoreet arcu. Vestibulum at felis et ante tristique elementum. Proin eget bibendum felis. In tincidunt eget metus nec auctor. Maecenas tempor orci a ex tristique porta. Suspendisse ultricies leo sit amet quam facilisis, eget scelerisque turpis blandit. Nulla facilisi.

Cancellation policies vary according to the type of tour. Please read our Terms and Conditions page to find out more.

No, we run tours rain or shine.

Transportation is in an air-conditioned vehicle, with a maximum of eight seats plus the driver seats.

Lisbon is famous for being the City of Seven Hills. We try to use public elevators as much as possible, but it is difficult to avoid uphill walking. If you’d like to take the Lisbon City Tour by van, check it here. Alternatively, contact us to book a Private Walking Tour, and we will visit at your own pace.

Yes, but please note that some locations we visit are not prepared with mobility ready infrastructures, so please contact us beforehand, and we can discuss the most comfortable option for you.

All tours are offered in English. Other languages can be requested and are subject to confirmation. Get in touch with us!

All tours have a maximum of eight guests. Small group tours are shared, and private tours are just you and your party.

If your children are younger than twelve years old, we recommend that you book a private tour for a more comfortable experience or you can get in touch with us for a personalizad tour for you and your family. If you would like to take a small group tour with your child, our tours are suitable for children twelves years old and over.

Yes, of course! Our group tours are a great way to meet like-minded travelers. All of our shared tours require a minimum of four people to run; however, we welcome reservations from solo travelers (no need to purchase two tickets!). If there are fewer than four people booked on tour, we will reschedule the tour for another day or offer you a different tour.

If hotel or apartment pick-up is offered for your tour, we arrange a pick up from your location. We only provide pick-up in central Lisbon hotels or apartments, and this is due to confirmation because of restricted accesses or if we are able to access and stop.

Unfortunately, no. The group that departures remain throughout the tour. We kindly ask that you are on time at any pick-up or meeting point. If you are not on time, we hold to right to departure without returning to your location. In case this happens, your booking will be treated as a no-show, and no refund is applied.

Our itineraries are hand-picked to guarantee you will receive the best service and, very often, attraction tickets are included. Please check each tour description for inclusions and exclusions.

Yes, a food tour can be customized! However, please contact us beforehand so that we can make the possible arrangements in our food stops.

We’re Happy to Answer Your Questions!